All phones, tablets and hardware (excluding consoles) are graded as one of the following:
A - Mint - These products must be in mint/new condition. The product must be immaculate; if it is not then it is unfortunately not deemed as an A grade. All accessories means everything that would have originally come in the box. These must be official and the same condition as the product. These items also require their original box and inserts.
B - Good - Product in good condition with all essential accessories. No box required.
C - Working - Product in poor condition and fully working with all essential accessories. No box required.