Term Conditions Page

By visiting our site Sloughtech.com and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Delivery Items

Tech items purchased from the Sloughtech.com Store are delivered via either Royal Mail 24 (next working day) or Royal Mail 48. These services deliver items 24 or 48 hours after Royal Mail has received the items.

Any orders made before 10pm* will be delivered within 24 or 48 hours of the order being placed, depending on which service is chosen. Orders made after 10pm will be dispatched the next working day and will arrive either 24 or 48 hours after this time. Orders placed on a Friday will arrive on Tuesday. Tracking will be provided for all orders.  

On rare occasions, deliveries may be delayed once they're in the delivery network due to circumstances beyond our control. 

In the event of a parcel becoming lost or stolen in transit, we will need to open an investigation with the courier. We shall be entitled to make such investigations as we deem necessary to satisfy ourselves of the validity of any such claim. In doing so, we will not attempt to make a refund or send a replacement until the conclusion of the investigation.


All phones, tablets and hardware (excluding consoles) are graded as one of the following:

  • A - Mint - These products must be in mint/new condition. The product must be immaculate; if it is not then it is unfortunately not deemed as an A grade. All accessories means everything that would have originally come in the box. These must be official and the same condition as the product. These items also require their original box and inserts.
  • B - Good - Product in good condition with all essential accessories. No box required.
  • C - Working - Product in poor condition and fully working with all essential accessories. No box required.


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